Shipping Policies
Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Once your order has been processed, you will receive a confirmation email with tracking details.
Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Shipping times vary depending on your location and carrier availability.
Estimated delivery times:
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Canada: 5–10 business days
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United States: 7–12 business days
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International: 10–20 business days
Please note that delivery times are estimates and may vary due to factors outside our control, such as customs delays or carrier disruptions.
Shipping Costs
We offer free shipping across Canada.
Shipping costs for other regions will be calculated and displayed at checkout.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Please allow 24–48 hours for tracking updates to appear.
Address Accuracy
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
If an order is returned due to an address issue, additional shipping charges may apply.
Delays
While we strive to meet our estimated delivery times, delays may occasionally occur due to high demand, customs processing, or carrier issues. We appreciate your patience and understanding.